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If you receive a notification stating that your buying power is insufficient, please follow the steps below to increase your buying power.
You have open orders in the account with trading costs placed on hold.
To increase your buying power:
1. Cancel open orders.
2. Deposit funds.
You have insufficient cash in the target currency.
To increase your buying power:
1. Deposit funds in the target currency.
2. Exchange currency.
You have an insufficient account balance for the total order cost, including but not limited to commissions, platform fees, and government levies.
To increase your buying power:
1. Deposit funds.
You have owed money in another currency.
To increase your buying power:
1. Deposit funds in the loan currency.
2. Exchange currency.
3. Close positions in the loan currency.
EleBank Causeway Bay Physical Store
Address: Shop S & X, Hong Kong Mansion, 1A-1L Yee Wo Street, Causeway Bay (Exit E of Causeway Bay Station)
Opening hours: Monday to Sunday - 10am to 9pm (The Physical Store's opening hours may be adjusted on certain public holidays. Please refer to the Bank's announcements.)
