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Banking
Account Opening
Savings Deposit
Time Deposit
Money Safe
Foreign Exchange
Transfer
Global Remittance
Remit to Chinese Mainland·WeRemit
Remit to Chinese Mainland·Payment Connect
Bank Securities Transfer
Corporate Account Opening
Login Corporate Internet Account
Investment
Stocks
Funds
Card
Loan
Personal Loan
Debt Consolidation Loan
EasyPF
Loan Calculator
Insurance
Promotion
Support
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简
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How can I open a savings account?
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Account password
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Deposit
What is the difference between a Savings Account and a Time Deposit?
When will I receive my Savings Deposit interest?
What currency is available for a Time Deposit, and what is the minimum deposit requirement?
What is Money Safe?
How to activate Money Safe?
Foreign Exchange
What currency can I exchange?
Can I exchange currency at any time?
Are there any fee to charge for currency exchange?
What is the transaction limit on currency exchange?
Any daily limit for currency exchange?
Fund Transfer
How can I transfer money from other local banks?
How can I transfer money to other local banks?
What is Faster Payment System ("FPS")?
How do I set the transfer limit?
What can I do with the new "FPS QR Pay" function?
Loan
What is Premium Financing?
What is Policy Financing?
Restriction of rights under the Policy?
Consequence of late repayment and default of loan facility?
Impact of early termination / surrender / withdrawal?
Spend
What is EleBank Visa Platinum Card?
Getting your EleBank Visa Platinum Card?
How do I apply for a physical card?
How can I adjust the transaction limit?
EleBank Visa Platinum Card Usage Guide
Stock
ADR Fees
How to view the statement
Margin
IPO subscription (HK Stock)
US stock fees (stocks, ETFs, options)
Fund
How do I buy Cash Plus(Money Market Funds) ?
How to sell Cash Plus(Money Market Funds) ?
When will I receive my income?
Are there any restrictions on purchase and redemption?
Are there any fees for the Cash Plus(Money Market Funds)?
Open Banking
What is Open Banking?
How do I know which banks are IADS participating banks?
Which users can use the "IADS" service and what account types that support data sharing?
How long is the consent period for data sharing?
Do I need to pay for the use of this data sharing service?
Insurance
Will I receive a physical policy?
How long does it take to receive the policy after applying for insurance?
What should I pay attention to during the insurance application process?
How to confirm that the policy is effective after purchasing insurance?
How often can I choose to pay premiums?
Important notice
【Tai Po Fire Emergency Appeal】
System Maintenance Schedule Update
Customer Notification of new "Terms and Conditions of EleBank Visa Platinum Card (Applicable to customers who have activated the multi-currency transaction functionality)" and update on "Card Service Fees"
Notice on Revisions of Card Service Fees
Notice to customers regarding updated "Terms and Conditions of Use of Digital Banking Services"
