• Strong passwords: Use strong and unique passwords. You should not use easily accessible personal information, such as telephone numbers or dates of birth as passwords, and it is not recommended to use such passwords to access other services.
• Monitor Transactions: Regularly check your transaction history to identify any suspicious transaction.
• Secure Storage of Biometric Data: Ensure that the biometric credentials stored on your mobile device (including facial recognition, fingerprint recognition, etc.) are your own, and that you only use your own biometric credentials to access your mobile device.
EleBank Causeway Bay Physical Store
Address: Shop S & X, Hong Kong Mansion, 1A-1L Yee Wo Street, Causeway Bay (Exit E of Causeway Bay Station)
Opening hours: Monday to Sunday - 10am to 9pm (The Physical Store's opening hours may be adjusted on certain public holidays. Please refer to the Bank's announcements.)