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EleBank Causeway Bay Physical Store
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Banking
Account Opening
Savings Deposit
Time Deposit
Money Safe
Foreign Exchange
Transfer
Global Remittance
Bank Securities Transfer
Corporate Account Opening
Login Corporate Internet Account
Investment
Stocks
Funds
Crypto
Card
Loan
Personal Loan
Debt Consolidation Loan
EasyPF
Loan Calculator
Insurance
Physical Store
EleBank Causeway Bay Physical Store
Promotion
Support
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简
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Personal Banking
Corporate Banking
Streamlined Corporate Account Opening
What is a "Streamlined Corporate Account"?
How to upgrade my Streamlined Corporate Account to a standard corporate account? When can I upgrade my Streamlined Corporate Account?
How to submit the required documents to apply for a Streamlined Corporate Account?
How to check the status of my account opening application?
How to open a corporate internet banking account with EleBank?
Corporate Internet Banking and Corporate Token
Can I use the “Corporate Internet Banking” service overseas?
How can I set the login password for "Corporate Internet Banking" and "Corporate Token"?
How can I change my “Corporate Token” password?
What should I do if the One Time Password generated by the “Corporate Token” has been expired?
My mobile phone cannot receive the SMS One Time Password for “Corporate Token” activation, what can I do?
Corporate Account Management
What is the maximum number of Administration users can be set at the same time?
What is the maximum number of Normal users can be set at the same time?
Can I change the functions under “Common Functions”?
How to suspend certain users of “Corporate Internet Banking”?
How to suspend “Corporate Internet Banking”?
Fund Transfer
How long does the pending approval transactions will be kept in Corporate Internet Banking?
What is Dynamic Password?
What should I/we do if any suspicious events/transactions are found?
What is the function of "Beneficiary Management"?
Are there any charges for "FPS"?
Time Deposit
What currencies are available for "Time Deposit"?
What "Time Deposit" tenors are available?
Any cut-off time for "Time Deposit"?
Can I authorize the "Time Deposit" another day?
Can I withdraw the term before the expiry date?
Foreign Exchange
What currencies are available for "Time Deposit"?
Any cut-off time for "Foreign Exchange"?
How to perform "Foreign Exchange" through Corporate Internet Banking?
Are the exchange rates up-to-date?
Is there any fee to charge for "Foreign Exchange"?
Open Banking
What is Open Banking?
How do I know which banks are Interbank Account Data Sharing (IADS) participating banks?
Which users can use the Interbank Account Data Sharing (IADS) services?
How can I provide consent to other banks for account data sharing?
If you have any questions about the Interbank Account Data Sharing (IADS) program, what should I do?
