Got it
Banking
Account Opening
Deposit
Savings Deposit
Time Deposit
Money Safe
Foreign Exchange
Transfer
Remittance
Overseas Remittance
Mainland Remittance·WeRemit
Mainland Remittance·Payment Connect
Bank Securities Transfer
Corporate
Corporate Account Opening
Login Corporate Internet Account
Investment
Stocks
Funds
Card
Loan
Personal Loan
Debt Consolidation Loan
EasyPF
Loan Calculator
Insurance
Promotion
Support
Download Corporate Token
EN
简
繁
Banking
Account Opening
Savings Deposit
Time Deposit
Money Safe
Foreign Exchange
Transfer
Overseas Remittance
Mainland Remittance·WeRemit
Mainland Remittance·Payment Connect
Bank Securities Transfer
Corporate Account Opening
Login Corporate Internet Account
Investment
Stocks
Funds
Card
Loan
Personal Loan
Debt Consolidation Loan
EasyPF
Loan Calculator
Insurance
Promotion
Support
繁
简
EN
How can we help you?
Search
Personal Banking
Corporate Banking
Streamlined Corporate Account Opening
What is a "Streamlined Corporate Account"?
How to open a corporate internet banking account with EleBank?
What is "Eligible SME" and what are the required documents for applying a Streamlined Corporate Account?
How long does it take for an eligible SME to open a Streamlined Corporate Account?
If I have an incomplete application or my application is rejected, how long will my account opening information be retained?
Corporate Internet Banking and Corporate Token
Can I use the “Corporate Internet Banking” service overseas?
How can I set the login password for "Corporate Internet Banking" and "Corporate Token"?
How can I change my “Corporate Token” password?
What should I do if the One Time Password generated by the “Corporate Token” has been expired?
My mobile phone cannot receive the SMS One Time Password for “Corporate Token” activation, what can I do?
Corporate Account Management
What is the maximum number of Administration users can be set at the same time?
What is the maximum number of Normal users can be set at the same time?
Can I change the functions under “Common Functions”?
How to suspend certain users of “Corporate Internet Banking”?
How to suspend “Corporate Internet Banking”?
Fund Transfer
How long does the pending approval transactions will be kept in Corporate Internet Banking?
What is Dynamic Password?
What should I/we do if any suspicious events/transactions are found?
What is the function of "Beneficiary Management"?
Are there any charges for "FPS"?
Time Deposit
What currencies are available for "Time Deposit"?
What "Time Deposit" tenors are available?
Any cut-off time for "Time Deposit"?
Can I authorize the "Time Deposit" another day?
Can I withdraw the term before the expiry date?
Foreign Exchange
What currencies are available for "Time Deposit"?
Any cut-off time for "Foreign Exchange"?
How to perform "Foreign Exchange" through Corporate Internet Banking?
Are the exchange rates up-to-date?
Is there any fee to charge for "Foreign Exchange"?
Open Banking
What is Open Banking?
How do I know which banks are Interbank Account Data Sharing (IADS) participating banks?
Which users can use the Interbank Account Data Sharing (IADS) services?
How can I provide consent to other banks for account data sharing?
What is Interbank Account Data Sharing (IADS)?
